Reference

uph138 Terms & Conditions, Made Clear

uph138 Terms & Conditions explain how your account, wallet activity and access to Blackjack, Starlight Princess and other listed rooms work.

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uph138 uph138 Terms & Conditions, Made Clear
HELP WITH TERMS

Three Ways to Resolve Policy Questions

A clear contact path matters when a clause affects your account or wallet status.

Account support form Use the support form linked inside your account when you need help interpreting an…
Wallet status request Send the payment reference when DANA, OVO, GoPay or QRIS status does not match…
Policy change query Ask us about a revised clause through the same account support route.
DATA AND SECURITY

How We Apply These Rules

Our policy handling is practical: we connect each rule to an account action, a payment check or a request you can send.

Account details

We use the details you submit for account access, phone verification and policy-related contact. Keep your name and contact data current so an account request can be matched correctly.

Payment matching

Wallet and bank references help us match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with the correct account before status is changed.

Cookie choices

Cookies may keep your session and policy-page preferences working across a device. Your browser settings can clear or restrict them, although some account steps may then need repeating.

Account protection

We may ask for phone verification or additional account details when an access request looks incomplete. Do not share account credentials through an unverified message or third-party contact.

Retention period

We retain account, transaction and support records only for the period needed for account administration, dispute handling, security checks or a legal requirement described in these terms.

Change requests

Request a correction, access copy or policy clarification through account support. Include the email or phone detail connected to your account and the specific record you want us to check.

Terms & Conditions Questions Answered

These are the questions we expect you to ask before opening or using an account. Each answer points to the relevant action, payment detail or contact route so the Terms & Conditions remain useful at the moment you need them.

You can read the current Terms & Conditions on this page before opening an account. Keep the page date or wording when contacting support about a clause that affects your access or wallet status.

Access depends on local law. Availability can differ by location, so check the account access message shown to you and contact support if the displayed eligibility wording is unclear.

You must provide accurate account details and may need to complete phone verification before access is enabled. These Terms & Conditions allow us to pause an incomplete account request until the check is finished.

The payment name and reference should match your account details. If a DANA, OVO, GoPay or QRIS status looks wrong, send the receipt through account support so we can check the relevant record.

Yes. Send a correction or access request through account support, identify the connected phone or email detail, and name the specific record. We may ask for verification before changing account data.

Cookies can preserve your session and page preferences while you read or accept policy wording. Browser restrictions may remove that setting, meaning you could need to repeat an account or policy step.

We publish the revised wording on this policy page and apply the current version to future activity, subject to local law. Contact support if you need help comparing a clause or understanding its effective use.

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