Reference

uph138 Privacy Policy for Clear Account Data

Your uph138 Privacy Policy explains what we collect when you open an account, sign in on mobile, browse Blackjack or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesContact route
uph138 uph138 Privacy Policy for Clear Account Data
CONTACT ROUTES

Privacy Questions Reach The Right Route

A clear contact path helps you ask about the Privacy Policy without sending account details to the wrong place.

Account request Use the signed-in account route for a copy, correction or removal request.
Wallet question Ask through the account support path when a DANA, OVO, GoPay or QRIS record…
Access issue If sign-in stalls on your phone, open the support route shown before the lobby.
DATA CONTROLS

Six Practical Controls Behind Your Data

Our handling of account data follows practical controls rather than broad promises. We separate sign-in details from wallet references, limit internal access to people who need a task completed and use security…

Data collection

We collect account contact details, verification responses, device signals and payment references when those details are needed for access, account safety, support or transaction matching.

Cookie use

Cookies can keep your sign-in path and page settings available between visits. You can adjust browser cookie controls, although changing them may interrupt account access.

Account security

We may compare a new device or unusual sign-in with account activity before allowing access. Keep your phone contact detail current and do not share your sign-in code.

Wallet records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment event to your account without requesting your wallet password.

Retention period

We retain account and transaction details only for the operational, security or legal period needed for the stated purpose. You can ask us what remains and why.

Change request

Request correction, access or deletion through the account contact path. We may verify ownership before changing records, especially when a wallet or sign-in detail is involved.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the account actions Indonesian customers ask about most: opening access, checking stored data, changing contact details and understanding wallet or device records. If your case needs account matching, use the contact route shown inside uph138 rather than sharing sensitive details in an open message.

The Privacy Policy covers account details, verification responses, device signals, cookies, support messages and wallet references connected with your uph138 account, including DANA, OVO, GoPay and QRIS activity.

We collect account data to create and protect access, match payment records, answer support requests and investigate unusual sign-in activity. We use the details for the stated account or security purpose.

Yes. Use the signed-in account contact route to request a copy of stored account data. We may verify ownership first, particularly when the request includes wallet records or a phone change.

Send a correction request through the account support path and identify the field that needs changing. We may ask for an account contact detail or verification step before editing it.

Yes. The Privacy Policy covers payment references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to match events, not to request wallet passwords.

Cookies can keep your sign-in route and selected page settings available. Browser controls let you remove or restrict them, but doing so may require another sign-in or interrupt account access.

Where local law permits, you can request deletion through the account contact route. We may retain limited records when needed for security, transaction matching or a legal obligation, and will explain the result.